Reach Out to Us
Our support team is on hand to help with account questions, verification checks, deposits and withdrawals, technical issues or general feedback. Use live chat for the quickest response, email for detailed enquiries or call for urgent account matters. Advisers will guide you through verification and payment queries and escalate complex cases when needed. We aim to respond within a few hours where possible.
| Department | Contact |
|---|---|
| Customer support | Live chat (instant) or email for account, verification and payments: [email protected] |
| General enquiries | Email for general queries and marketing: [email protected] |
| Affiliate enquiries | Affiliates and partnerships: [email protected] |
| Phone | Call (urgent account issues): +44 20 7589 3412 |
| Working hours | Mon-Sun, 08:00-00:00 |
Support via Email
For detailed enquiries, account issues or requests requiring documents, email is the preferred contact method: [email protected]. Please include a clear subject line and up-to-date contact details to help us respond quickly. Where relevant, attach scans or screenshots and state your account username or registered email so we can process your request without delay.
Contact Form
Name Email Message Send messageResponse Time
Our support team aims to reply to most enquiries within one business day. Simple account, payment or login questions are usually handled quickly via live chat or email. More complex cases, such as KYC checks or investigations into transactions, may take longer depending on the issue and required verification. We’ll keep you updated until it’s resolved.
Feedback
We welcome your feedback, suggestions and ideas to improve the site, and we review every message carefully. Tell us what works well and what could be better, and we use your input to refine games, payments and support. Share thoughts via live chat or email to [email protected] to help us make the experience smoother for all UK players.